2023.07.31: Update – Due to recent changes in Azure/Graph the Services management pack now requires the user account to be assigned the “Message Center Reader” role. We plan to update the MP guide in the near future.
(Ref: https://monitoringguys.com/2023/07/28/graph-api-healthoverviews-403-forbidden/ ).

We recently updated v3 of the M365 Services Supplemental MP to provide some performance improvements, feature enhancements and address a few general housekeeping items, we are excited to announce it is now available for download! We strive to deliver a streamlined and easy to implement monitoring solution for your organizational M365 monitoring needs! We have added and updated our real-time service test Console tasks to ease the pain of troubleshooting and verifying service disruptions. We have integrated the Microsoft Teams Network Assessment Tool in this release with performance metrics for Network Jitter, Packet Loss, and Round Trip Latency. Some of the v3 updates are listed below and are also explained in the video tutorial/walk-through. Make sure to follow us on Twitter @MonitoringGuys!

Version History

v3.0.1.34 Updates

• Small issue with License workflows (monitoring and perf) were broken
• Updated PowerBI Template
• Library: Improved exception handling in Invoke-WebRequest. Reduced $ThrottlingRequestDelaySec from 5 to 1.5.
• License: Improved exception handling on Get-StandardToken failure.
• WebRequest_ThrottlingImprovement branch created
• M365ST.TeamsCalendarMon.ps1 – Fixed small error in testing branch statement which was causing a benign but annoying error.
• Minor updates/edits to Management Pack Guide

v3.0.1.28 Updates:

• Improved error handling and logging for throttling scenarios.
• ExchangeOnline: Added logic to identify and parse optional JSON UPN/SMTPEmailAddress from Sender/Receiver email address values in Exchange watcher config. In rare circumstances the UPN may differ from the SMTPEmailAddress for an account. Email address fields now accept optional JSON object in the following format: {“UPN”:  “account@domain.name”,”EmailAddress”:  “email@domain.name”}
• ExchangeOnline: Updated function M365Receive to retrieve from specific folder: Inbox. Improved reliability of test message receipt metrics.
• Teams Network Assessment Tool: Upon installation/reinstallation of TNAT, added logic to preserve (rename) existing config file if it exists.
• Watcher node configuration (new/modify): Improved on-demand discovery; Fixed ModifyWatcherConfig on-demand discovery target name; correctly triggers WatcherNode discovery now.
• License: Updated license sku display names.
• Teams Calendar: Updated the Delete logic (which really, strangely only cancelled the event) to a ‘Cancel’ which actually cancels the event AND “The action moves the event to the Deleted Items folder.”
  Cancel: https://learn.microsoft.com/en-us/graph/api/event-cancel?view=graph-rest-1.0&tabs=http
  Delete: https://learn.microsoft.com/en-us/graph/api/event-delete?view=graph-rest-1.0&tabs=http

v3.0.1.5 Updates:

• Improved Get-AccessToken and Get-StandardToken logging. Fixed Services workflows auth token request.
• M365ST.TeamsMon.ps1 – Moved the $RequestDelayMS before the stopwatch timer in Verification section.
• M365ST.TeamsCalendarMon.ps1 **Added**

v3.0.1.0 Updates:

• Improved cleanup routine; added SentItems, added delay between delete operations. Set interval to 86400. Increased MaxItemsToDelete default value.
• Added OnDemand discovery for all m365 class types to the Watcher node “modify configuration” task.
• Added throttling logic to address recent Graph throttling issues:
  “Exception: System.Net.WebException: The server committed a protocol violation. Section=ResponseStatusLine“
• Hardcoded synctime vars for all workflows to help evenly disperse requests to Graph to avoid throttling.
• Changed all configuration tasks IntervalSeconds from $TargetHost property to LEAVE_BLANK_TO_INHERIT_DEFAULT_VALUE
• Corrected numerous monitor Category tags. Many performance monitors were set as default AvailabilityHealth; updated to PerformanceHealth.
• Added additional rules and monitors for Licenses
  Added rules:
  M365 License – Licenses Consumed (Units) Performance Collection Rule
  M365 License – Licenses Available (%) Performance Collection Rule
  Added monitors:
  M365 License – Licenses Consumed (Units) Monitor
  M365 License – Licenses Available (Units) Monitor
• Library, Services, License: Password/ClientSecret Decode and Get-StandardToken functions now log critical failures and exit immediately.
  Updated: M365 – Script Resource Library Failure Repeated Event Detection Monitor
  TimerResetSeconds, old:3600, new:$Target/Property…/IntervalSeconds$
  Updated: M365 – Script Failure Repeated Event Detection Monitor
  999[5-6]|999[8-9]
  TimerResetSeconds, old:3600, new:$Target/Property…/IntervalSeconds$
  Added: M365 – AuthToken Retrieval Failure Repeated Event Detection Monitor
• SharePoint, OneDrive: Changed AlertOn from Error to Warning for performance unit monitors.
• Teams: added TNAT discovery GUID to the “Modify Teams Config” agent task OnDemandDiscovery.
• SharePoint: Fixed duplicate name issue. Graph has been known to return duplicate identical site entries.
• Updated a few knowledge articles. Improved a couple class DisplayNames.

Thanks!
The Monitoring Guys